Privacy Policy

1. About this policy

SpringPad, LLC is a Nebraska limited liability company located at 1301 Garret Lane, Lincoln, NE 68512. We operate the website springpad.com.

In this policy, "SpringPad," "we," and "us" mean SpringPad, LLC. "You" means the person visiting our website.

This policy explains what personal information we collect through our website, why we collect it, who we share it with, and what choices you have. Please read it alongside our Terms and Conditions.

2. What this policy covers

This policy covers the information we collect through springpad.com. That means information you type into a form on the site, and information collected automatically while you browse it.

It does not cover information we collect once you become a member or visit our building. That is covered by the agreement you sign with us.

It also does not cover how other companies handle your information. If you follow a link to another company's website, or use a service run by another company, that company's own privacy policy applies to you.

3. Information you give us

You give us information directly when you use this website to:

• Fill out a contact form, request a tour, ask about pricing, or send us a question. This usually includes your name, email address, phone number, and company name, plus anything you write in the message.
• Sign up for our newsletter or marketing list. This usually includes your name and email address.
• Register for an event. This usually includes your name and contact details.
• Apply for a job or send us a resume. This includes whatever you choose to send us.

We only collect what you choose to type in. If you would rather not share something, you can leave optional fields blank or contact us another way.

4. Information we collect automatically

When you visit our website, we and the services we use automatically collect some technical information. This includes your IP address, browser type and version, device type, operating system, the pages you view, how long you spend on them, the website you came from, and the general geographic area your connection is associated with.

We use this to understand how the site is being used, to keep it secure, and to improve it. On its own, this information does not usually identify you by name.

5. Cookies and similar technology

Our website uses cookies, which are small files stored on your device. We use them to:

• Keep the site working properly and remember your preferences. These are necessary for the site to function.
• Understand how visitors find and use the site so we can improve it. This is analytics.

Most browsers let you block or delete cookies in their settings. If you block the cookies that are necessary for the site to function, parts of the site may stop working correctly.

6. How we use your information

We use the information collected through this website to:

• Respond to your questions, tour requests, and other inquiries.
• Follow up with you about becoming a member, including sending you pricing and availability.
• Send you marketing messages, but only if you have opted in.
• Register you for an event you signed up for.
• Consider your application if you applied for a job.
• Operate, maintain, secure, and improve our website.
• Keep records and meet our legal obligations.
• Protect our rights and property, including investigating suspected fraud or misuse of the site.

7. How we share your information

We share personal information collected through this website only in these situations:

• Service providers. We use other companies to run parts of our website and our business, including our website hosting, our analytics provider, our email and marketing tools, and our member management and booking platform. They receive only the information they need to do that work for us, and they are required to protect it.
• Legal reasons. We may disclose information if the law requires it, in response to a valid legal request such as a subpoena or court order, or where we believe disclosure is necessary to protect the safety, rights, or property of any person.
• Business changes. If our business is sold, merged, reorganized, or transfers its assets, the information we hold may transfer as part of that transaction.
• With your direction. We will share information with anyone else when you ask us to or agree to it.

We do not sell your personal information, and we do not rent or trade it to other companies for their own marketing.

8. How long we keep your information

We keep the information you send us for as long as we need it for the purposes described in this policy.

In general, we keep inquiry and tour request information while we follow up with you and for a reasonable period afterward, we keep newsletter signups until you unsubscribe, and we keep records longer where the law requires it. When we no longer need information, we delete it or remove the details that identify you.

9. How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect the information we collect, and we work with established service providers that maintain their own security programs.

No website or method of transmission over the internet is completely secure. We cannot guarantee that information sent to us through this website will never be accessed or disclosed in a way this policy does not describe.

10. Your choices and rights

You can:

• Ask us what personal information we hold about you.
• Ask us to correct information that is wrong or out of date.
• Ask us to delete information, though we may need to keep some records to meet legal or accounting obligations.
• Ask us for a copy of the information you gave us.
• Opt out of marketing messages at any time.

To make any of these requests, email hello@springpad.com. We may need to confirm your identity before we act on a request, and we will respond within the time the law requires.

Depending on where you live, you may have additional privacy rights. Let us know where you are located when you contact us and we will apply any rights available to you.

11. Marketing emails and texts

We send marketing messages only to people who have opted in.

You can unsubscribe from marketing emails using the link at the bottom of any marketing message, or by emailing hello@springpad.com. You can stop marketing texts by replying STOP. Your carrier's message and data rates may apply.

If you have asked us a question or requested a tour, we will still reply to you about that request even if you are not on our marketing list.

12. Children

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information through this site, contact us at hello@springpad.com and we will delete it.

13. Links to other websites

Our website links to websites and services run by other companies. We do not control them and we are not responsible for their content or their privacy practices. Please read the privacy policy of any website you visit.

14. Changes to this policy

We may update this policy from time to time. When we do, we will post the new version on this page and update the date at the top.

15. Contact us

If you have questions about this policy or about how we handle your information, contact us:

SpringPad, LLC
1301 Garret Lane
Lincoln, NE 68512
hello@springpad.com